As a new entrant into the cryptocurrency field, Vlad Tenev, co-CEO of online investment brokerage Robinhood, is following a time-honored business strategy:Â Undercut the competition.
Except heâs taking it to an extreme.
Launched early this year, Robinhood Crypto is differentiating itself with zero-fee transactions, with the ultimate goal of doing away with the concept of trading fees in the market altogether.
Framing this effort as a force for good in line with his companyâs namesake folk hero, Tenev told CoinDesk he wanted to prevent consumers looking to invest in cryptocurrencies, especially young millennials, from getting âripped off with 4 to 5 percent transaction feesâ on âsketchy foreign exchanges.â
And while offering zero-cost trades to consumers may give Robinhood an edge right now, in his mind, itâs only a matter of time before this becomes commonplace.
âSome people just are comfortable with the old ways but thatâs becoming less and less over time. I think with transaction fee-based trading youâll have the same story,â he said, adding:
âOver the next couple of years, the vast majority of people that are interested in these services will begin to understand that youâre not getting much from paying those fees.â
The fee-free business model has already served Robinhood well in its flagship business, Robinhood Financial. Founded in 2013, the company originally dealt in traditional investment products such as stocks and options, competing with discount brokerages like E-Trade and Charles Schwab.
From the outset, and continuing to this day, Robinhood offered these services on a no-commission basis.
Instead, the company primarily makes its profits through collecting interest on cash and securities held in customersâ accounts, as well as through optional premium account memberships such as Robinhood Gold. It currently services over 5 million consumers and has contributed mightily to a pricing war among brokerages that has reportedly driven incumbentsâ fees down nearly 40 percent.
In crypto, however, itâs unclear how Robinhood intends to make money over the long term.
For now, the company is treating this activity as a way to get consumers to open accounts that will hopefully benefit its core business. âThe primary goal of the crypto business is to just get people into the overall ecosystem so weâre intending to break even on that business for the foreseeable future,â Tenev said at a recent conference in New York.
In that regard, the early results were promising, he said: âWe had over 1 million people joining the waitlist in the first couple of days.â
While Robinhoodâs no-fee model may make it an appealing alternative for many retail crypto investors, the competition is formidable, even in the very limited field of user-friendly onramps for consumers bewildered by most crypto exchanges.
When asked by CoinDesk who he considers his main competitors in the crypto-trading space to be, Tenev said it would be âany consumer-oriented company that allows people to trade cryptos or even just buy cryptos,â specifically naming Coinbase as one of the âlegacy guys.â
On the one hand, Coinbase charges anywhere between 1.5 percent to 4 percent, depending on the userâs payment method, location and other factors, plus a spread on the exchange rate. So, it might be vulnerable to a cut-rate rival such as Robinhood.
However, until recently Robinhood only allowed trading in the two largest cryptocurrencies by market capitalization, bitcoin and ethereum â though it just added litecoin and bitcoin cash â and it operates in just 17 U.S. states. Coinbase, on the other hand, offers a similar variety of choice (four cryptos, with a fifth in the works) and operates in nearly all 50 states and internationally with 20 million users, four times Robinhoodâs total user base.
The other competitor Tenev mentioned, Squareâs Cash App, only offers bitcoin purchases, but it does so in 47 states. Square does not charge a fee for this service, though it takes a spread on the exchange rate depending on the transaction size and market volatility. All told, Square Cash has 7 million users, who primarily use the app to send each other dollars.
Aside from costs, however, Robinhood also touts its ability to do all oneâs trading â stocks, options, ETFs and now crypto â in one place, and its capacity to handle large order volumes, a notorious shortcoming in the crypto exchange space where multi-day outages are not unheard of.
âWe were able to sustain the customer orders,â Tenev explained during the CBInsights conference speaking to the period in late January when several exchanges were down for days at a time.
Moreover, Tenev said Robinhood is just getting started in crypto. Despite its current role as a sort of marketing funnel for his companyâs flagship brokerage, he has a grander vision for the young crypto business.
âThis is a product that could also stand on its own and is valuable independent of the broader Robinhood ecosystem,â he told CoinDesk, adding:
âWeâre passionate about cryptocurrency and we want to be stewards of the market and weâre going to keep investing in it. Weâre going to be hiring lots and lots of people, building out the crypto team⦠So weâre investing in it for the long haul.â
Indeed, in a funding round last month, Robinhood raised $363 million to expand its cryptocurrency trading services beyond the states it currently services, in order to slowly but surely become âthe largest or one of the largest crypto platforms out there,â as the other co-CEO, Baiju Bhatt, put it in an interview with Fortune.
Robinhood Markets, the parent company to Robinhood Crypto, has other big ambitions as well; it has been reported to be in talks with regulators about advancing into the banking space.
Speaking with CoinDesk, Tenev also hinted at someday allowing initial coin offering (ICO) token trading on Robinhood, explaining there was ânothing in principleâ that he would oppose about it and that in this event, ICO tokens would be treated âlike any other tokens on our platform.â
In the long run, Tenev said that when no-fee trading becomes the norm, both in crypto and in traditional investing, Robinhood will âhave to figure out how to stay relevant and innovative as the market leader.â
Of course, thatâs a bit of a humblebrag, considering that Robinhood is still a relatively new player, both to stock brokerage and especially crypto. Tenevâs essentially predicting heâll become the kind of dominant incumbent his company now challenges, then âconcedingâ that position will be hard to defend.
He concluded:
âThe competitors are going to be different five years from now, I pretty much guarantee itâ¦Five years from now, itâll be us versus the startups.â
David Floyd contributed reporting.
Image via CB Insights