Arianna is a bitcoin enthusiast and investor, who organizes a bitcoin meetup group in New York.
Bitcoin has been blowing up the news lately, mostly with bad press stemming from Mt. Goxâs recent collapse.
If youâre a business owner who is considering accepting the digital currency, this may be causing heart palpitations. Despite the temporary market unrest, there are huge opportunities for merchants to benefit from accepting bitcoin â Iâve outlined a few below.
Credit card fees usually run around 2 to 3%, which can make a considerable dent in the profits of businesses operating on low margins. With bitcoin, you can pay substantially lower fees (~1%) without needing a huge volume of transactions as leverage with the credit card company.
And thatâs only if you transfer your money back into local currency â if you keep it in bitcoin, you can essentially avoid fees altogether.
Itâs true that as your business scales, you can negotiate lower fees from existing credit-card companies. But letâs be honest: if youâre an entrepreneur, do you really want to spend your time haggling over a fraction of a percent with a rep in a call center on the other side of the planet? Didnât think so.
Thereâs nothing quaint about it. Youâre trying to build a company, and this isnât a Moroccan spice market.
If youâre using a service like PayPal, youâre generally being charged a fixed rate of $0.30 per transaction, plus a percentage transaction fee based on volume. Bitcoin enables peer to peer (or individual to merchant) transactions on a very small scale, making micropayments much more viable than they previously had been, and transactions can be completed for less than half of the cost.
Letâs take a simple example in which you have a business with an annual revenue of $1m. Your credit card processor currently charges you 2% per transaction, or $20,000. If you switch to a bitcoin payment processor, say Coinbase or BitPay, you can get very close to 1%. You just cut your bill in half, and saved $10,000 by essentially doing nothing.
I can think of a lot of things Iâd like to do with $10,000, and giving it to a credit card company isnât one of them. Personally, I think itâs a toss up between a hobbit home or a water thrusting jet bike.
Thereâs no question that bitcoin has been volatile. It still is, and it would be shocking if it werenât â very few big ideas reach maturity in a span as short as five years.
Personally, I view dips in price as opportunities to buy more, but if the possibility that your money could be worth half as much tomorrow keeps you up at night, thatâs understandable. The delightful thing is that you neednât actually hold any of the bitcoin you receive as payment. Most merchants who currently accept it set prices in their local currency and get paid in their local currency. Voilà !
Bitcoin operates as the âpayment railsâ â itâs the medium through which the transaction takes place, but you donât have to expose yourself to any exchange risk.
Bitcoin transactions allow you to expand your markets to basically anywhere, so long as youâre willing to ship there (if youâre selling a physical product). You can accept payments from anywhere. Since thereâs no intermediary bank, you donât have to deal with waiting for ~3 days for the transaction to complete.
You can also avoid transfer limits and outrageous fees. As they currently stand, international transactions are a hassle, and thereâs a great deal of room for bitcoin to help streamline the process (Timothy Lee of the Washington Post wrote a good piece on this).
Chargebacks are quite a headache, and dealing with them can sap a considerable amount of time and energy that could be better spent growing your business. Bitcoin transactions are irreversible, which means that you neednât worry about chargebacks.
Itâs still early enough in Bitcoinâs adoption that there are press stories to be written about âthe first xxxâ to accept bitcoin in a given city or town. Free pressâWhy not? This shouldnât be your main rationale for taking bitcoin, but itâs something of an added bonus; leverage the exposure to expand your customer base.
These shoppers are also likely to be new customers who may be trying your product or service just because they can pay for it with bitcoin, and thatâs your chance to hook them in via a great experience.
Bitcoin isnât hard to deal with, and itâs only going to get easier. Please donât buy into the argument that bitcoin is some complicated, mysterious thing and because you donât fully understand it, you canât use it.
I would posit that if you polled 1,000 college-educated Americans and asked them to describe in detail how a phone, TV, or refrigerator works, the majority wouldnât be able to do so.
I certainly encourage everyone to become educated on bitcoin before taking the plunge, but a deep technical understanding of cryptographic hashing or how the block chain works is not necessary.
There are a number of companies that are already making it quite easy for you to accept bitcoin. Two that I have used personally, and therefore feel comfortable recommending, are Shopify and Coinbase.
If you use Shopify as a platform for your e-commerce sales, integration is a breeze. You can add it just as simply as you would Paypal or Visa. Coinbase is also super simple to integrate, and offers a solid degree of customization. As an added perk, merchants get the first $1,000,000 in transactions free of charge.
There is a myth in circulation that people tend to save bitcoin as an investment or a form of speculation rather than spending it, but thereâs increasing evidence that itâs actually being used as a transactional currency.
This is not surprising, because as the number of merchants accepting it grows, people have more opportunities to spend it, which then leads more businesses to accept it, and so on. The bottom lefthand section of the infographic above shows an enormous increase in the number of people who spend bitcoin shortly after acquiring it.
People are willing to spend bitcoinsââ âyou might as well encourage them to do so at your business.
The number of companies offering B2B services build on the Bitcoin protocol is still fairly small, but thereâs already a solid core of reputable, safe ones to choose from.
As the network effect widens and more people start accepting bitcoin, youâll be increasingly able to benefit from the new currency, and even today thereâs very little downside and a lot of upside to accepting Bitcoin. And after all, donât you want to go buy that water thrusting jet bike?
This article originally appeared on Ariannaâs blog, and has been republished here with permission.