Dave Balter is the CEO of Flipside Crypto. His book, âThe Humility Imperative,â will be released on June 30.
This is a message to every cryptocurrency entrepreneur, employee, executive or leader: Dig a hole, throw your ego into it and pour concrete on top. Find humility instead.
Hello, my name is Dave Balter, and Iâm a CEO who used to be totally ego-driven. (There. I said it.) This ego gave me the confidence to be a great leader, but also nearly destroyed BzzAgent, the word-of-mouth pioneer I created in 2001. Had I not dramatically adjusted my leadership style, in all likelihood my partners and I wouldnât have found our way to a successful exit to Tesco in 2011. Â
In the decade since Iâve built and exited a number of businesses. My most recent one, Flipside Crypto, delivers insights and analytics to blockchain organizations. This provides us a front row seat to the behaviors and attitudes of leaders and employees across hundreds of blockchain platforms, dapps, exchanges and other ecosystem participants.Â
See also: Taylor Monahan â As We Hunger for Viability, Letâs Stay True to Our Values
Here is something Iâve learned: Many leaders think just being in the blockchain space makes them untouchable. They count an easy ICO raise as validation of success. Theyâre proud of developing something so technically complex their team barely understands it.Â
In one meeting a senior executive admonished a teammate in front of us, exclaiming her work as, âuseless, irrelevant and without impact.â In another, the leadership of an Asian exchange asked us to distribute a series of splashy press releases, even though we were still working out our working relationship. One crypto executive had the nerve to gloat in front of us, âWe literally just print money.âÂ
Last autumn I was in a restaurant (remember those?) in Boston and found myself seated near a group of employees from a crypto organization recently fined by the Securities and Exchange Commission for its illegal ICO offering. They were celebrating. Waiters were bringing them chop after chop of cut meat. Many drinks were drunk. They cheered and toasted each other in hoodies emblazoned with their companyâs logo.
Whatâs the one simple thing that will bring this industry down? It wonât be scams and frauds, it will be something much more damaging: hubris.
I was outraged. Their CEO deceived investors and broke the law. Should the team rebrand? Nope. Should they quietly melt into the woodwork? Nope. Instead, they should party. They should let everyone know where they work. That they won. They considered it a victory.
These are all danger signs. Indications that leadership is acting with unchecked confidence. With attitudes of self-worth, grandiose thinking and a terrible case of âwe-have-it-all-figured-out.âÂ
Whatâs the one simple thing that will bring this industry down? It wonât be scams and frauds, it will be something much more damaging: hubris. Â
See also: Michael Casey â Money Reimagined: Cryptoâs Diversity Problem
Donât get me wrong. There are some terrific leaders in the crypto industry. Brian Armstrong of Coinbase is one. So is Jeremy Allaire of Circle.
Two very different leadership styles. âBrian began as an engineer. Jeremy is a longtime entrepreneur and a seasoned executive. Their similarity lies in a distinct truth: Each approaches his businesses with maturity, clarity and delivery, all traits of leaders with the humility to build strong organizations.
Case in point: With the onset of COVID-19, Armstrong immediately takes action. He listens to his employees, to his customers, to the market. He makes adept shifts to the organizational infrastructure and institutes a remote first policyâ, and on May 20 published it publicly so it could serve as a roadmap for others.
Case in point: Allaireâs Circle has gone through a series of dramatic evolutions. Early Bitcoin ATMs made way for a truly massive over-the-counter trading groupâ â and as the market evolved again, he executed a nimble pirouette and developed USDC, a stablecoin business.Â
Strong leaders recognize the art of humility. Neither Armstrong nor Allaire lack confidence. They have it in spades. But that confidence doesnât root them so deeply in place that they canât adapt. They listen to their teams and focus on execution vs. promotion. Thatâs humility at work.
The humility imperative is simple: If youâre an ego-fueled leader, find humility today before itâs too late. Disregard the fawning fanboys and king-like power you feel right now. Recognize your place in the universe is no more important than anyone elseâs. Know you can learn from every single interaction, âno matter the personâs credentials. Understand that your competitors are smartâ, âperhaps (gasp!) even smarter than you. Believe that media glory is fleeting. Remember that fundraising is a tactic, not a strategy; your reputation isnât forever golden because a high profile VC firm backed you.Â
Hereâs what matters more: You treat your employees with kindness. You are willing to be wrong; andâ â âyes, this is hardâ â you share the spotlight.
Having trouble admitting your ego is out of control? Ask your family, friends or most trusted adviser what they think. Find someone willing to tell you straight. Your cryptocurrency will be much better for it and youâll truly have the opportunity to create something sustainable. Humility will prepare you for the endurance test to come. It will give you the flexibility to create an organization that can thrive in good times and survive the bad.
Unless it addresses this, the crypto industry will become âwhat might have been.â It will become a case study in what not to do. It will end not with a flourish or a bang, but with a whimper.
Have humility, or your hubris will have all of us.